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Producing a records pack for a review

Choose a period and export. The manifest lists what is included and, deliberately, what is missing.

The pack collects student files, signed agreements, fee disclosures, complaints and their corrective actions, satisfaction surveys and staff training records for a period you choose.

The manifest lists gaps too

Every pack carries a manifest naming what went in and what was expected and absent. That is the part worth reading before a reviewer does: a gap you found yourself is a task, and the same gap found across a table is a finding.

It takes a few minutes

Large packs are built in the background and you are emailed when the file is ready, so closing the tab does not cancel it.

If this did not answer it, open a ticket from your workspace — it arrives with your account attached, so nobody has to ask you which agency you are. Support is included on every plan.

More on records and compliance.

  • Why a record will not delete

    Retention is a clock the product enforces. It refuses an early delete and tells you the date it becomes eligible.