Contact
Who to write to, and about what.
Three addresses and one phone number. Choosing the right one is the difference between an answer today and an email that gets forwarded twice.
Replies are written in English.
New agencies, pricing and migration
Plans, moving across from another system, sub-agent structure, commission rate cards. This reaches the Visatory team.
hello@visatory.comAgencies already using it
Anything about a workspace that exists: a record that looks wrong, an export, an invoice, a deletion request.
support@visatory.comThe company
VNIS Vietnam Company Limited is the registered company behind Visatory, and Visatory is one brand of VNIS Group. Use this for press, partnerships, invoicing, and anything addressed to the company rather than to the product.
office@vnisgroup.comThe registered address.
VNIS Vietnam Company Limited is registered at Số 25, ngách 8, ngõ 260 đường Cầu Giấy, Phường Cầu Giấy, TP. Hà Nội, Việt Nam, under business registration number 0106023568. The issuing office, the date and the legal representative are on the business information page, and the same address is on every invoice.
+84 975 656 406Elsewhere
The group posts on Facebook and on LinkedIn. Neither is a support channel, and a message sent there will be slower than an email.
Or leave a message here.
It reaches the same people as hello@visatory.com, and it asks the four things we would otherwise have to write back and ask.