Editing a country's visa steps

Each destination has its own milestone track — the United States, the United Kingdom, Canada and Australia are four genuinely different processes, not one process with four labels.

What happens when you edit one

A student who already has an open case keeps the steps their case was opened with. Only new cases pick up the edit. That is on purpose: a government changing a requirement in March should not silently rewrite what a counsellor did in January, and a case whose steps changed underneath it cannot be audited.

Recording a refusal

Paste the wording from the refusal letter rather than summarising it. Whether a re-application is possible often turns on the exact phrasing, and a summary written six weeks later has already lost it.